– In July and August no reservation by phone. It is strongly recommended to buy tickets 48 hours BEFORE.
– Boarding 20 minutes before departure.
– Round trips used in part are never reimbursed.
– Tickets are only valid for the day and time of departure indicated.
– Tickets are neither exchangeable nor refundable after the time of departure.
– Passengers are required to remain seated during crossings. The company declines all
responsibility if this instruction is not followed.
– Dogs allowed (on a lead) on board and on Ile Sainte-Marguerite – Dogs not allowed in Porquerolles.
– Bank cards accepted (min 30 €), except in Port-Fréjus / Saint-Aygulf / Agay no bank card
(payment only in cash, checks or holiday vouchers).
– Reduced prices for children from 2 to 9 years old / Free for children under 2 years old (on the arms and
folded stroller).
– Group rate of more than 30 passengers (contact us).
– For birthdays, weddings or groups: possibility of outings outside the program.
– Transport tax included in the price.
– The company is not responsible for the personal items of customers (loss, theft or other causes).
– The company declines all responsibility in the event that passengers do not respect the schedules.
– In accordance with the law in force, it is strictly forbidden to smoke on board the boats.
– Bicycles are allowed on board only according to the remaining space available and after agreement of the Captain.